Reporting

Cyber Auditing is a place that employees can receive counsel and report instances
of unfairness or corruption within the workforce. The system establishes ethical
management as the company's flagship priority and promotes high standards of value
and conduct. We receive types of complaints and reports as in below.

Types of Misconduct

  • Embezzlement of public funds
  • Unfair transactions in accordance with regionalism and school relations
  • Requests for money or gift
  • Irrational working practice
  • Sexual harassment
  • Corporate-culture-damaging conducts
  • Inappropriate leakage of customer informatio
  • Misuse or abuse of authority
  • Miscellaneous violations of the Code of Conduct

Protection of Advisee and Reporter

Our HR professionals adhere to a strict policy of
confidentiality wherein identities of those providing information are withheld,
and protection of individual privacy is the top priority.

  • Commitment to
    employee protection
    For those who step forward to provide information, our HR policy strictly prohibits the imposition of punishment or work disadvantages. Indeed, employees will be commended for their decision to report unethical activity.
  • Guarantee of anonymity
    We will not disclose information regarding the identity of an advisee or reporter. Throughout the process, we are committed to protecting individual confidentiality.
  • Protection of victims
    Victims' identities are completely protected - with no data (including reports) mentioning the victim's real name. If the victim is an internal employee, the victim can request a department transfer or paid leave for smooth company life.
Go to Cyber Auditing

외부제보 Hot-line 이란?

The company has outsourced the running of a whistleblowing hotline to
an outside law firm in order to protect the informer's identity.
Run separately from the Cyber Audit channel, the external hotline guarantees anonymity
by consulting external lawyers on the below issues:

Types of Misconduct Rewards for Whistleblowing

  • Breaching customer trust e.g. unjustified use/provision of customer information
  • Undermining fairness e.g. collusion, provision of unfair benefits
  • Breaching mutual respect e.g. sexual harassment/bullying at workplace
  • Undermining transparency e.g. bribery, unfair gains, embezzlement, corruption
  • Other violations of laws, code of ethics or work guidelines
  • Vendors' illegal/corruptive activities

More About External Hotline

  • Anonymity and
    confidentiality guaranteed
    From receiving the report to carrying out the investigation, the external law firm takes care of the entire process, ensuring complete confidentiality. Anyone can file a report without concerns of his/her identity being disclosed.
  • Complaints handling and investigation by dedicated lawyers
    Dedicated lawyers at external law firms directly handle the whole process from initial receipt of the complaint to conducting investigations. Can ensure expert and objective handling of complaints.
  • Informing the results and
    giving compensation
    The results of the investigation are notified to the person making the complaint within a short period of time. Compensation may be given depending on the results of the Compensation Review Committee. The compensation money is also paid through the law firm, ensuring absolute anonymity.

Whistleblowing Channels

Aside from the official homepage, you can make reports via the below channels.

Go to External Hotline

Hyundai Motor Financial Group* provides a hotline channel to eradicate unfair trade practices that hinder business transparency.
(Hyundai Motor Group: Hyundai Capital, Hyundai Card, Hyundai Commercial, Hyundai Motor Securities, Blue Walnut and overseas financial entities)

Unfair trade practices (required to be reported)

  • Excessive provision of giveways
  • Unfair cost burden to suppliers
  • Unfair payment delay
  • Unfair change of contract or ceasing and refusing transactions
  • Unfair bidding restriction
  • Unfair labeling and advertising
  • Unfair taking advantage of one's position
  • Providing unfair support to affiliates, majority shareholders, etc.
Go to Hotline

Rewards for Whistleblowing

닫기
  1. 1. Eligibility

    HCS staff or external individuals (the general public)

  2. 2. Criteria

    A reward may be provided for an amount in the range of KRW 100K to KRW 50MN, as decided by Reward Deliberation Committee

    If the whistleblowing has led to increased profits or reduced losses for the Company → Up to 10% of the additional profit or reduced loss amount (max KRW 50MN)

  3. 3. Cause for Exclusion from Rewards

    When fact-checking is impossible due to false reporting or a lack of evidence

    Information that had already been disclosed e.g. by media coverage

    Information that the Company had already been aware of or that was previously reported to the Company (e.g. with business relevance to the whistleblowing contents), or misconduct that was additionally discovered in the process of investigation

    When the identity of the whistleblower is not made known

    Simple process improvement

    Other cases deemed inappropriate for rewards by Reward Deliberation Committee (e.g. self-reporting, complaints, sexual harassment, or simple conflict within the org)

  4. 4. Reward Confiscation/Cancellation

    If causes for exclusion from rewards are identified after the reward payout, or if the facts of the case are found to differ from those previously understood, the reward may be confiscated or cancelled. In such situations, the recipient of the reward shall return it to the Company without delay.