External Hotline

외부제보 Hot-line 이란?

The company has outsourced the operation of a whistleblowing hotline to
an outside law firm in order to protect the informer's identity.
Run separately from the Cyber Audit channel, the external hotline guarantees anonymity
by consulting external lawyers on below issues:

Types of Unfair Trade practices (required to be reported)

  • Inappropriate use/provision of customer data
  • Embezzlement/appropriation
  • General unfair trade practice
  • Accepting bribes/unfair gains
  • Sexual harassment
  • An act that causes loss to company
  • Inappropriate offering of gift/entertainment
  • Financial transaction among employees
  • Illegal activities or other misconduct by current suppliers
  • Unfair preferential treatment
  • Illegal activities related to IT systems such as hacking
  • All other law violations
  • Anti-trust violations
  • Unjust directions

More About External Hotline

  • Anonymity and
    confidentiality guaranteed
    From receiving the report to carrying out the investigation, the external law firm takes care of the entire process, ensuring complete confidentiality. Anyone can file a report without concerns of his/her identity being disclosed.
  • Handled by dedicated
    Dedicated lawyers at external law firms directly handle the whole process from initial receipt of the complaint to conducting investigations. Can ensure expert and objective handling of complaints.
  • Informing the results and
    giving compensation
    The results of the investigation are notified to the person making the complaint within a short period of time. Compensation may be given depending on the results of the Compensation Review Committee. The compensation money is also paid through the law firm, ensuring absolute anonymity.

Whistleblowing Channels

Aside from the official homepage, you can make reports via the below channels.

  • Tel.
  • Fax
  • E-Mail
  • Address
    Dedicated laywer for hotlines, 12 Floor, Seocho Giwell Tower, Seochodaero 356, Seocho-gu, Seoul